logo  
home
customer &
market research
employee research
support services
about us
our methods
client area
contact us
 
 

Organisational Climate Survey (OCS)

The Organisational Climate Survey is a framework of 65 questions covering employees' understanding of business aims and objectives, and their perceptions of internal communications, leadership and management style, customer and service relationships, training and development, job satisfaction, reward and recognition, work-life balance and workplace stress.

At Survey Solutions, we have been conducting employee surveys for nearly fifteen years. Based on this experience, we developed the OCS for two reasons:

Firstly, clients looking for a quick and easy way to implement an employee survey could use the OCS, knowing that it contains the questions that are critical to employee motivation and loyalty in most organisations.

Secondly, those clients looking for a more tailored solution can use the OCS as a starting point, from which we then work together to develop the final survey questionnaire.

The Survey Solutions Organisational Climate Survey contains 65 questions across the following areas:

• Understanding of business aims and objectives
• Internal communications
• Leadership and management style
• Teamworking
• Customer and service relationships
• Training and development
• Job satisfaction
• Reward and recognition
• Work-life balance / workplace stress

An open-ended question is also included in the standard price and can be used to gain more detailed information - for example, to encourage staff ideas about improving service delivery, or to test how people feel about any recent changes.

Results are presented clearly and concisely, with a written commentary that highlights areas of strength/best practice, as well as clarifying where improvement may be needed – Download Report Samples.

You can view an example of the OCS questionnaire in online format here – Online Organisational Climate Survey sample.

For more details on the OCS, please contact Alison Young on 020 8943 1445, or e-mail her at alison@surveysolutions.co.uk

 

 
   
 
 
 
 
 
question mark
question mark
© Copyright 2006 Survey Solutions Ltd | UK Market Research & Surveys Company | Tel. +44 (0)20 8943 1445