Telephone Interviews

Research through telephone interviews can be quick and also thorough, with results turned around quickly.

At Survey Solutions, we manage a range of telephone based surveys, including:

• Quantitative/Structured Surveys
• Tele-Depth/Qualitative
• In-Home or Business-to-Business
• CATI (Computer-Based Questionnaires) or Paper-Based
• International/Multi-Lingual

We also have associate telephone units around the world, with skilled, native-speaking interviewers specialising in telephone research, NOT telemarketing.

Our core tele-research service typically includes:

• Project Management and Development
• Briefing of Interview Teams in Person or by Teleconference Call
• Questionnaire Programming (for CATI Projects)
• Questionnaire Layout and Printing (for Paper-Based Projects)
• Sample Planning, Procurement and Set Up
• Daily Reporting of Response Levels/Interview Status
• Data Entry/Datafile Compilation
• Full range of analysis and reporting options, as required